FAQs

Below FAQ are some common concerns of our clients before purchasing from us.
If you have other questions, please just send it to support@silverclover.com.

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

​​Shipping & Returns​​

US orders arrive in 3-5 business days via USPS/FedEx. International shipping takes 7-14 days.

We ship worldwide except sanctioned countries. Customs fees may apply.

Contact us within 2 hours of purchase for modifications

Unworn items can be returned within 30 days. See full Return Policy.

​​Order Management​​

Tracking links auto-sent via email/SMS upon shipment.

Visa, Mastercard, Amex, Apple Pay, Google Pay.

Common causes: AVS mismatch, insufficient funds. Contact your bank.

Only one code per order. Stackable deals announced in newsletters.

​​Product Info​​

Use our printable Ring Sizer or visit any jewelry store for professional measurement.

All stainless steel and titanium items are nickel-free.

Standard 8" length. Custom lengths available – contact pre-sales.

​​Corporate & Gifts​​

Yes! Email support@silverclover.com for orders over 50 units.

Free luxury gift boxes with all orders. Add gift message at checkout.

Laser engraving available for some products. Allow 3 extra business days. please email us when you place the order.

Unable to find satisfactory answers ? Contact Support